Field Dispatcher

Department: Drayage Operations

Employment Type: Full Time

Location: McCook, IL

Compensation: $50,900 - $65,000 / year

Description

As the Field Dispatcher, you will plan freight, maximize driver utilization, and solve problems to help us deliver outstanding logistics solutions to our customers. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and STG. On our team, you will have the support to excel at work and the resources to build an exciting career.

Key Responsibilities

Communicate with customers, potential customers, owner-operators, and core carrier
Plan and execute customer deliveries
Monitor the location of the fleet using system tracking or calling drivers for check calls
Proactively communicate with customers on any potential service failures and create action plans to avoid issues in the future
Execute legging/street turn/empty repositioning functionality in Rail Optimizer
Manage equipment, including chassis and containers
Maintain proper records and ensure information is executed correctly and on time

Skills, Knowledge and Expertise

Bachelor’s degree or equivalent related work or military experience
1 year of experience in an operation environment, dispatching environment or service industries.
Strong analytical, communication and time management skills
Basic Microsoft Office skills

Benefits

8 paid holidays and 1 additional floating Diversity Day
PTO program based on role and tenure, starting at 15 days!
Incentive Bonus Program based on role within STG
Comprehensive Benefits that include Medical, Vision, and Dental Insurance Options
401K program with Employer match
Wellness programs
Additional benefits including recognition program, financial education and engagement activities

*STG benefits can be found here: https://dbg.nfp.com/stg-benefits-summary/

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